notarization takes forever

[amaretz]

I've been successfully creating release packages on my mac (with fully up-to-date MacOS and xcode) as follows:

rm -rf dist build;  briefcase build;  briefcase package

but now it's getting stuck, ie the "In Progress ..." thing keeps adding a dot and going on forever. Is this a briefcase issue, or an Apple issue?

I'm in a clean, recently-created conda environment built around Python 3.12.8.

Thank you for any suggestions.

---

[yieldgen] Building DMG...
Building YieldGen-0.0.1.dmg... done

[yieldgen] Notarizing DMG with team ID ...

Conducting pre-submission checks for YieldGen-0.0.1.dmg and initiating connection to the Apple notary service...
Submission ID received
id: 754d5888-224a-4f3c-a721-c160c34588bf
Successfully uploaded file
id: 754d5888-224a-4f3c-a721-c160c34588bf
path: /Users/maretza/yieldgen/dist/YieldGen-0.0.1.dmg
Waiting for processing to complete.

Current status: In Progress...
Current status: In Progress....
Current status: In Progress.....
Current status: In Progress......
Current status: In Progress.......
Current status: In Progress........
Current status: In Progress.........
Current status: In Progress..........
Current status: In Progress...........
<this keeps going on forever, even though as of 12 hours ago it would complete in 2-3 minutes, with just a handful of "Current status: In Progress" lines>

[mhsmith]

We're currently working on improving this area (#2110), but sometimes Apple is just slow. When you say "forever", how long did you actually let it run?

[amaretz]

It was >30 mins with multiple screens of wrapping dots. I have another one going now, will just let that one keep running without killing it.

…

On Jan 15, 2025, at 7:27 AM, Malcolm Smith ***@***.***> wrote: We're currently working on improving this area (#2110 <#2110>), but sometimes Apple is just slow. When you say "forever", how long did you actually let it run? — Reply to this email directly, view it on GitHub <#2111 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A7IVDK52HLAH7Y65M4HLBZ32KZH3DAVCNFSM6AAAAABVHDI3L6VHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTCOBUGI3DCMA>. You are receiving this because you authored the thread.

[amaretz]

I'm currently at 2 hours and counting, with the latest status line showing 435 dots. I've changed nothing since doing a release package in about 2 mins last night. I have no issues with internet connectivity or anything like that. 'xcrun notarytool info ...' shows the task as successfully submitted, with a status of 'In progress'. 'xcrun notarytool log ...' says no log exists (presumably because task hasn't completed).

…

On Wed, Jan 15, 2025 at 7:31 AM Andy Maretz ***@***.***> wrote: It was >30 mins with multiple screens of wrapping dots. I have another one going now, will just let that one keep running without killing it. On Jan 15, 2025, at 7:27 AM, Malcolm Smith ***@***.***> wrote: We're currently working on improving this area (#2110 <#2110>), but sometimes Apple is just slow. When you say "forever", how long did you actually let it run? — Reply to this email directly, view it on GitHub <#2111 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A7IVDK52HLAH7Y65M4HLBZ32KZH3DAVCNFSM6AAAAABVHDI3L6VHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTCOBUGI3DCMA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[amaretz]

Just to close this out -- this process completed successfully, after about 4 hours and 10 minutes (again vs. <2 mins doing the same package last night). And to be fair, the issue that Malcom referred me to did mention this can take hours. Now I really believe it. I assume this is an Apple problem vs. being a briefcase problem, so apologies to clutter the briefcase discussion area, but this sure is painful. The 'xcrun notarytool log ...' output is quite long. Please let me know if anyone wants to review this to confirm no element of a briefcase issue here.

…

On Wed, Jan 15, 2025 at 9:44 AM Andy Maretz ***@***.***> wrote: I'm currently at 2 hours and counting, with the latest status line showing 435 dots. I've changed nothing since doing a release package in about 2 mins last night. I have no issues with internet connectivity or anything like that. 'xcrun notarytool info ...' shows the task as successfully submitted, with a status of 'In progress'. 'xcrun notarytool log ...' says no log exists (presumably because task hasn't completed). On Wed, Jan 15, 2025 at 7:31 AM Andy Maretz ***@***.***> wrote: > It was >30 mins with multiple screens of wrapping dots. I have another > one going now, will just let that one keep running without killing it. > > On Jan 15, 2025, at 7:27 AM, Malcolm Smith ***@***.***> > wrote: > > > We're currently working on improving this area (#2110 > <#2110>), but sometimes Apple > is just slow. When you say "forever", how long did you actually let it run? > > — > Reply to this email directly, view it on GitHub > <#2111 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/A7IVDK52HLAH7Y65M4HLBZ32KZH3DAVCNFSM6AAAAABVHDI3L6VHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTCOBUGI3DCMA> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> > > >

[freakboy3742]

Unfortunately, it's definitely an Apple problem. Sometimes it takes minutes; sometimes it takes hours. As far as I know, there's nothing we can do to improve things, other than provide a better user experience while you wait.

And - that's one of the things #2110 does. With #2110 is that you no longer need to keep the terminal running until you get a response from notarization, printing a long line of dots as it waits.

With the new code, when you start the notarization process, it will print a submission ID and instructions on how to resume notarization. It will then show a Briefcase progress bar (the short animated bar). At any point, you can CTRL-C to stop Briefcase, but the submission will still be processed. At some point in the future (hours, or even days later) you can run the resume command and see if notarization has been approved. If it is, it will complete almost immediately and staple the result; if it isn't, it will go back to waiting.