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Application crash upon logging out. #2126

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WeiChongDevelops opened this issue Feb 6, 2025 · 1 comment
Open

Application crash upon logging out. #2126

WeiChongDevelops opened this issue Feb 6, 2025 · 1 comment
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A-Electron A-Logout Logout, sign out, etc. S-Critical Prevents work, causes data loss and/or has no workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@WeiChongDevelops
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Steps to reproduce

Initial State:
Logged in on Element Desktop.

Action:
Click 'Log Out' through top-left menu.

Outcome

What did you expect?

To go to login screen and log back in without interference.

What happened instead?

0-15s after logging out (different every time), the client crashes and throws the below Electron error.

Image

Operating system

macOS and Windows.

Application version

No response

How did you install the app?

https://github.com/element-hq/element-desktop + https://github.com/element-hq/element-web. Running as main process and renderer.

Homeserver

Synapse

Will you send logs?

Yes

@dosubot dosubot bot added A-Electron A-Logout Logout, sign out, etc. S-Critical Prevents work, causes data loss and/or has no workaround labels Feb 6, 2025
@t3chguy
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t3chguy commented Feb 6, 2025

A logout should restart the app, so it can delete all its data via https://www.npmjs.com/package/electron-clear-data are you seeing that? If not then likely that package is not compatible with unpackaged mode which isn't unexpected.

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Feb 6, 2025
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Labels
A-Electron A-Logout Logout, sign out, etc. S-Critical Prevents work, causes data loss and/or has no workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter
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