Not loading Android browser

[Arumugamhns]

Suddenly the below links are not working in the android mobile chrome browser but it's working fine in the desktop chrome browser
https://audi-india-ar.s3.amazonaws.com/A4/index.html

is there any update need to implement here?

and it seems its takes a very very long time for loading.

kindly give the suggestion for resolve the issue

[ghost]

I can only guess that something is going on with the hosting service, no other reports like this. I'd have to see the implementation to make any comment there, but there have been no breaking updates.

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On Wed, Jun 23, 2021 at 6:02 AM Arumugamhns ***@***.***> wrote: Suddenly the below links are not working in the android mobile chrome browser but it's working fine in the desktop chrome browser https://audi-india-ar.s3.amazonaws.com/A4/index.html is there any update need to implement here? and it seems its takes a very very long time for loading. kindly give the suggestion for resolve the issue — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#2504>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABZY3MXHURXQYZUGI6X2QMLTUHLPZANCNFSM47FYHGOQ> .

[JuanRenoldi]

I have the same problem with a complex model, but as far as I could test, this occurs on chrome for android. Samsung browser and safari can load the model just fine.

[elalish]

That site seems to be working on my pixel 3 and pixel 4. Can you fill out the rest of the issue template so that we can try to repro? And can you be very specific what you mean by "not working"? A screenshot would be nice.

[Arumugamhns]

That site seems to be working on my pixel 3 and pixel 4. Can you fill out the rest of the issue template so that we can try to repro? And can you be very specific what you mean by "not working"? A screenshot would be nice.

Please find the screenshot

[elalish]

What device? What operating system and version? What browser and version? Are there any console warnings or errors? Considering nothing is loading on the whole page, it may be something prior to model-viewer. Also, I noticed that the GLB is huge; you could be simply running out of memory. I would highly recommend optimizing it for mobile with smaller textures and fewer vertices.

[Arumugamhns]

What device? What operating system and version? What browser and version? Are there any console warnings or errors? Considering nothing is loading on the whole page, it may be something prior to model-viewer. Also, I noticed that the GLB is huge; you could be simply running out of memory. I would highly recommend optimizing it for mobile with smaller textures and fewer vertices.

there is no error in console. android 11 mobile, chrome browser 91

[elalish]

I'm seeing a console error: Uncaught DOMException: Failed to execute 'define' on 'CustomElementRegistry': the name "model-viewer" has already been used with this registry at https://unpkg.com/@google/[email protected]/dist/model-viewer.js:63508:16

It looks like you're loading both v0.10 and v1.7 of model-viewer. That seems likely to be causing problems.