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region_a.order_granules() ,An error occurred when entering the NASA earthdata account and password #630

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gaozsi opened this issue Nov 1, 2024 · 2 comments

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@gaozsi
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gaozsi commented Nov 1, 2024

微信截图_20241101113511
微信截图_20241101113531

@mfisher87
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Can you provide the entire URL shown in the HTTPError as text? It's cut off in your image, and if it wasn't cut off, we wouldn't be able to copy-and-paste that URL.

It looks to me like the correct people to contact about this issue is NSIDC support ([email protected]). The EGI server is rejecting your query because it is configured to reject queries over a certain length. If the query itself is valid, the only place to fix that is on their end.

@JessicaS11
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To add to @mfisher87's response, the full URL (as text) will make it easier for us to figure this out with you. Based on what I can see of it, it's possible the polygon may contain too many vertices (@mikala-nsidc, what's the limit on number of vertices the subsetter will accept?).

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