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Session recording #39

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cypherkitty opened this issue Mar 13, 2023 · 0 comments
Open

Session recording #39

cypherkitty opened this issue Mar 13, 2023 · 0 comments
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@cypherkitty
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We need session recordings to understand users' behavior and what must be improved in our mobile application to deliver a better user experience.
Right now, we don't know the exact reasons for the most critical activities, like:

  • why do users leave our application before she registers
  • why users don't create a passwords
  • how much "adding devices" confuses users and if users even willing to add new devices

Note: be extremely cautious not to expose passwords during "screen recording".

I guess the best tool for us that we should use for the emulation of screen recordings is smartlook

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