Won't load saved image #558
Replies: 6 comments
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Hi @AndyBlackburn . I'm sorry for the problem you've encountered! I've never heard of an issue like this before. Without more information, I'm not sure how much help I can be. Here are some follow-up questions that can help.
If an image file is locked by another program, PhotoDemon may not be able to access it. This can sometimes happen temporarily after a file is saved, because a system app (like a virus scanner) locks down the file while it scans it. The problem usually disappears after the virus scanner releases the file. Permission problems can also happen if the file was saved to a folder with restricted access rights (an administrator or system location, for example). Any additional information you can provide would be helpful. Thank you in advance. |
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Hello Tanner,
1. Using "Open an image" - the error pops up in a box and says "Filename.jpg. You don't have permission to open this file. Contact the file owner or administrator to obtain permission."Using drag and drop - the error message says "Unfortunately, PhotoDemon was unable to load the following image(s) :Filename.jpg. Please verify that these image(s) exist, and that they use a supported image format (like JPEG or PNG). Thanks!"
2. PhotoDemon v.93.
3. Yes, the files open in MS Paint, Paint.net, Gimp etc.4.
4. No, the file is not open in other programs.
I get the same error messages when I try to open all my jpg, bmp, and tif files which are on different drives. The only image it will now load is a pcx file.
Very strange.
Since you say you are not aware of a problem like this, I'll simply uninstall the program, then install it again to see if the same reoccurs.Regards,Andy
On Friday, 26 April 2024 at 17:24:54 BST, Tanner ***@***.***> wrote:
Hi @AndyBlackburn . I'm sorry for the problem you've encountered! I've never heard of an issue like this before.
Without more information, I'm not sure how much help I can be. Here are some follow-up questions that can help.
- What was the exact error message you received?
- What version of PhotoDemon are you using?
- Can you open the file in any other software programs?
- Is the file open in any other programs? (Editing or viewing a file in multiple simultaneous programs can lead to unpredictable results.)
If an image file is locked by another program, PhotoDemon may not be able to access it. This can sometimes happen temporarily after a file is saved, because a system app (like a virus scanner) locks down the file while it scans it. The problem usually disappears after the virus scanner releases the file.
Permission problems can also happen if the file was saved to a folder with restricted access rights (an administrator or system location, for example).
Any additional information you can provide would be helpful. Thank you in advance.
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I have just completely removed PhotoDemon, and downloaded another copy of PhotoDemon v9 |
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Version 8 the same |
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Thank you for the follow-up information, @AndyBlackburn . The additional info is very helpful! The permission error message does not come from PhotoDemon - that comes from your operating system. The image files you are trying to load are probably owned by an administrator account. PhotoDemon is explicitly designed to not require administrator privilege levels to run. This is a key part of what makes it a portable application. Your other photo editing applications are not portable applications, and were probably installed into the administrator's account directly. I do not normally recommend this, but you could try right-clicking PhotoDemon and choosing "Run as administrator". This might allow it to access the image files in question. |
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Hello again Tanner,The access denial messages may indeed be generated by my system (Windows 10), but I have also used on-line image manipulation software as well as HD based programs without any denied access problems.I have only seen this problem recently whilst using PhotoDemon.
For your information.Andy
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On Tue, 30 Apr 2024 at 17:29, ***@***.***> wrote:
Thank you for the follow-up information, @AndyBlackburn . The additional info is very helpful!
The permission error message does not come from PhotoDemon - that comes from your operating system.
The image files you are trying to load are probably owned by an administrator account. PhotoDemon is explicitly designed to not require administrator privilege levels to run. This is a key part of what makes it a portable application.
Your other photo editing applications are not portable applications, and were probably installed into the administrator's account directly.
I do not normally recommend this, but you could try right-clicking PhotoDemon and choosing "Run as administrator". This might allow it to access the image files in question.
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Reply to this email directly, view it on GitHub, or unsubscribe.
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PhotoDemon saved an edited image as a jpg file.
When I try to open it again for additional editing, PhotoDemon says I don't have permission.
When I try to click and drag the jpg image to PhotoDemon it says Please verify the images exist or use a supported form - but PD created the file!!
Can anyone tell me why is this happening?
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